Refund policy
30-Day Satisfaction & Return Policy
We want you to feel confident with your purchase. If you are not satisfied with your order, please contact us within 30 days of delivery.
Return Eligibility
To be eligible for a return, items should be unused, undamaged, and in their original condition unless they arrived damaged, defective, or incorrect.
Please contact us before sending any item back. Return instructions will be provided after your request is reviewed.
Approved refunds will be issued to the original payment method.
Original shipping charges may be non-refundable unless the item arrived damaged, defective, or incorrect.
Return shipping may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos or video showing the problem
After reviewing your claim, we may provide a replacement, refund, or other appropriate resolution.
Refund Processing
Once a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions about a return or refund, please contact us at:
bekzodsell.00@gmail.com
Please do not send any item back before receiving return instructions from us.